Which City Services Are Open Today, And Which Aren’t

Pasadena City Hall and most — but not all — City services will be closed for the New Year’s holiday on Monday, Jan. 2.

The Pasadena Fire and Police Departments will continue to be staffed for all patrol, jail, fire, paramedic and other emergency services. Always call 9-1-1 for life-threatening emergencies. For non-emergencies, call (626) 744-4241. If you “See Something, Say Something.” Report suspicious activity to Pasadena Police Department at (626) 744-4241.

Pasadena residents and businesses with any power emergencies on Jan. 2 should call Pasadena’s Water and Power (PWP) Department at (626) 744-4673. For water-related emergencies, call (626) 744-4138. Customers can access their accounts and make payments through the automated phone system at (626) 744-4005 or online at PWPweb.com.

The City’s Citizen Service Center (CSC) will also be closed on Monday, Jan. 2. You can contact the CSC via the web or mobile app, or by calling (626) 744-7311. Requests submitted over the weekends will be monitored. 

There will be a one-day delay of trash collection during New Year’s week.

Residents can discard their Christmas trees through Tuesday, Jan. 3, for recycling at Eaton Blanche Park (3100 E. Del Mar Blvd.) or Robinson Park (1081 N. Fair Oaks Ave.) between the hours of 7 a.m. and 2 p.m. Please remove all stands, ornaments and lights prior to drop-off. Curbside Christmas tree pickup will take place Jan. 3 through Jan. 13 on residents’ regular pickup day.

On Monday, Jan. 2, Pasadena Transit and Pasadena Dial-A-Ride will go into service around 1 p.m., after Rose Parade impacts have cleared. Please check PasadenaTransit.net for more information. 

All Pasadena Public Library branch sites will be closed Jan. 2 and will reopen Tuesday, Jan. 3.

The City’s Permit Center will be closed Monday, Jan. 2.

All parks will be open for picnics, fun and play; however, no site reservations are being accepted for the holidays.

City officials as the public to please follow public health guidance to ensure the safest holiday possible, including wearing a mask in workplaces, public indoor setting, public transit and transportation hubs, staying home when sick, and being up to date with COVID-19 vaccine and boosters.