Free or Discounted Resources Available for Wildfire Evacuees and First Responders

Published on Jan 10, 2025

The City of Pasadena issued a list of resources for residents and people affected by the Eaton Fire.

“We are deeply appreciative of all the support we have received by the community. Many companies and organizations have also responded and generously and are providing free or discounted offerings,” a statement from City Hall said.

Below is a list of resources by category which will be updated based on availability.

RESOURCES FOR RELOCATION

Transportation
Uber: Residents in Los Angeles County who’ve been ordered to vacate their homes can get a credit from Uber to get to an evacuation site. The $40 will only be valid for trips to an active shelter and by using the code WILDFIRE25.

Lyft:  will be offering $25 vouchers ($50 total), valid for two trips, to 2,000 customers from now until midnight on Jan. 15. Use the code CAFIRERELIEF25 to get the promotion. Help for Those Impacted by Wildfire in California.

Housing
Airbnb: 211 LA is partnering with Airbnb to offer free temporary housing for people displaced from their homes due to wildfires. Visit CS Care.

Queen Mary: The Queen Mary hotel in Long Beach announced that it will be pricing rooms for fire evacuees at $189. The reservation will include a voucher for a breakfast buffet for two people. The reservation will also waive pet and Historical Preservation fees.

Big Bear: The popular retreat spot has also offered evacuees a peaceful place to turn to for rest and regathering. A collection of vacation homes and hotels has been created specifically for the needs of fire evacuees. LA County Fire Evacuee Lodging | Big Bear Lake, CA.

Visit Anaheim: People affected by the wildfires find special hotel offers and assistance. Fire Relief Offers in Anaheim.

Shelters
•  El Camino Real Charter High School: 5440 Valley Circle Blvd., Woodland Hills
•  Ritchie Valens Recreation Center: 10736 Laurel Canyon Blvd, Pacoima
•  Sepulveda Recreation Center: Address: 8825 Kester Avenue, Panorama City

Child Care
The YMCA is pleased to offer free child care for children of first responders, essential workers and families who have been displaced, evacuated or who have otherwise experienced loss. Limited spaces are available. To find your nearest Y, please visit ymcala.org/locations.
https://www.ymcala.org/community-response.

RESOURCES FOR RE-ENTRY

Disaster Recovery

American Red Cross:
Learn how to begin cleaning up and recovering after a home fire. https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/home-fire-recovery.html?srsltid=AfmBOoqTdmn_DvwIvf7UwKJXb8x2h_gfS-vT3mv8zuq2JyMF4miepsRf

FEMA
After the Fire – https://www.usfa.fema.gov/downloads/pdf/publications/fa_46.pdf

How to apply for Disaster Relief Assistance – https://www.disasterassistance.gov/

California Department of Insurance
Top Ten Tips for Wildfire Claimants – https://www.insurance.ca.gov/01-consumers/140-catastrophes/TopTenTips_WildfireClaimants.cfm

Utilities
AT&T: The telecommunications company announced it is offering wildfire areas unlimited data, talk and text through Feb. 6. Visit their official site for a list of valid zip codes.

Verizon: Verizon announced it will waive call, text and data charges for customers in hardest hit areas. The company also deployed free Wi-Fi and charging stations at three wildfire shelters.

Health
Planet Fitness: The fitness chain is offering evacuees and first responders’ free access to their facilities, including showers, locker rooms, and Wi-Fi___33. Offer is valid until Jan. 15. Please contact your nearest Planet Fitness for more information.

RESOURCES FOR DISPLACEMENT

Food Assistance
Los Angeles Regional Food Bank:  The organization working with its network of more than 600 partner agencies to assess needs during the SoCal wildfire emergency.

If you need food assistance in Los Angeles County, visit https://www.lafoodbank.org/find-food/pantry-locator/ for the nearest location.

Blaze Pizza: The Glendale Galleria site will give away 11-inch pizzas for free, with options ranging from four cheese, pepperoni, Red Vine and Herbivore. Blaze is at 3210 Glendale Galleria, in Glendale.

Tatsu Ramen: The restaurant will provide free takeout orders of plant-based Hippie Bowl to first responders and evacuees. Located at 319-9 S Arroyo Pkwy, Pasadena.  Hours offered noon to 3 p.m.

Yeastie Boys: Bagel Truck is offering free bagels to evacuees and first responders outside of Pasadena Convention Center. Located at Pasadena Convention Center, 300 E Green St., Pasadena.

World Central Kitchen: Truck offering free meals to evacuees and first responders outside of Pasadena Convention Center. Located at Pasadena Convention Center, 300 E Green St., Pasadena.

Shake Shack: All Shake Shack locations will have a free Shackburger for first responders through Jan. 12. Located at 750 S. Arroyo Parkway, Pasadena.

Julienne: Julienne Fine Foods and Celebrations, the San Marino marketplace and restaurant, offers “Free Hugs!!,” as well as a place to find food, community, and comfort. Located at 2649 Mission St, San Marino.

Phone Charging & Wi-Fi
Arcadia Community Center: Located at 375 Campus Dr., Arcadia.

Octavia’s Bookshelf: The bookstore offers free wi-fi if needed, as well as a place to charge your phone. Located at 1353 N Hill Ave, Pasadena.

Mental Health
If you or a loved one is struggling with a mental health crisis or considering suicide, call or text 988. You can also click here to use 988 Lifeline Chat. In cases of immediate danger, call 9-1-1.

The Los Angeles County ACCESS Center remains open and operational at this time as the entry point for mental health services, information and referrals. Call 1-800-854-7771.

Stay connected to the City of Pasadena! Visit us online at CityOfPasadena.net; follow us on TwitterInstagram and Facebook; or call the City Service Center Monday through Friday during business hours at (626) 744-7311.

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